Privacy Policy 

 Privacy Policy

This Privacy Policy describes how (SITE NAME) collects, uses and discloses your personal information when you visit or make a purchase on the site.

Contact


After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at (EMAIL) or by mail using the details provided below:
INSERT ADDRESS

Collection of personal information


When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." Please see the list below for more information about what personal information we collect and why.
  • Device Information
    • [ul data=1][li indent=1 align=left] Purpose of collection: to load the site accurately for you and to perform analysis on site usage to optimize it.[/li][li indent=1 align= left] Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels [ADD OR REMOVE OTHER TRACKING TECHNOLOGIES USED] .[li indent=1 align=left] Disclosure with commercial purposes: shared with our processor Shopify [ADD OTHER SELLERS WITH WHOM YOU SHARE THIS INFORMATION] . Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site [ADD OR SUBTRACT OTHER PERSONAL INFORMATION COLLECTED] .
  • Order information
    • [ul data=1][li indent=1 align=left] Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, analyze our orders for possible risks or fraud and, in accordance with the preferences you have shared with us, provide you with information or advertising related to our products or services.[li indent=1 align=left] Origin of collection: collected from you.[li indent=1 align=left] Disclosure for business purposes: shared with our processor Shopify [ADD OTHER SUPPLIERS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS] .[li indent=1 align=left] Personal information collected: name, billing address, shipping address, payment information (including credit card numbers credit [INSERT OTHER ACCEPTED PAYMENT TYPES] ), email address and phone number.
  • Customer Support Information
    • [ul data=1][li indent=1 align=left] Purpose of collection: [/li] [li indent = 1 align = left] Source of collection: [/li] [li indent = 1 align = left ] Disclosure for business purposes: [/li] [li indent=1 align=left] Personal information collected: [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS] [/li] [li indent = 1 align = left] Purpose of collection: to provide customer support. [/li] [li indent=1 align=left] Collection Source: Collected from you [/li] [li indent=1 align=left] Disclosure for Business Purposes: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT] [ /li] [li indent = 1 align = left] Personal information collected: [ADD ANY MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NECESSARY.] [/li]     [INSERT NEXT SECTION IF AGE RESTRICTION IS REQUIRED]

    Minors


    The site is not intended for persons under [INSERT AGE]. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request its deletion.

    Share personal information


    We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
    • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
    • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
    • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]
    [INCLUDE THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

    Behavioral Advertising


    As described above, we use your Personal Information to provide you with advertisements or marketing communications that we believe may be of interest to you. For example:
    • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
    • [INSERT IF YOU USE A THIRD-PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
    • [INSERT OTHER ADVERTISING SERVICES USED]
    To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
    You can opt out of targeted advertising by:
    [INCLUDE OPT-OUT LINKS TO THE SERVICES USED. COMMON LINKS INCLUDE:
    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/ .

    Use of personal information


    We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers.
    [INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

    Legal base


    In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following legal bases:
    [INCLUDE ALL THAT APPLY TO YOUR BUSINESS]
    • Your consent;
    • The fulfillment of the contract between you and the Site;
    • Compliance with our legal obligations;
    • Protect your vital interests;
    • Perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention


    When you place an order through the Site, we will retain your personal information in our records unless you ask us to delete this information. For more information about your right to erasure, please see the 'Your rights' section below.

    Automated decision making


    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where this decision-making has a legal effect on you or otherwise significantly affects you.
    [YES/NO] we engage in fully automated decision making that has a legal or significant effect using customer data.
    Our provider Shopify uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.
    Services that include elements of automated decision making include:
    • Temporary listing of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary listing of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
     [Include the following section only if you sell personal information, as defined by the California Consumer Privacy Act]

    Sale of personal information


    Our Site sells personal information, as defined by the California Consumer Privacy Act of 2018 (CCPA).
    [Insert:
    • categories of information sold;
    • instructions on how to opt out of selling;
    • If your business sells information about minors (under 16 years of age) and you obtain affirmative authorization;
    • If you provide a financial incentive to sell information, please provide information about what incentive it is.]

    Your rights


    [INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR HAS CUSTOMERS IN EUROPE]

    GDPR


    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information mentioned above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION AND PORTABILITY REQUESTS]
    Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
    [INCLUDE THE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

    CCPA


    If you are a California resident, you have the right to access the Personal Information we have about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information mentioned above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION AND PORTABILITY REQUESTS]
    If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address listed above.

    cookies


    A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several types of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are frequent visitors.
    We use the following cookies to optimize your experience on our Site and to offer our services.
    [Be sure to check this list against Shopify's current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

    Cookies necessary for the operation of the store 


     Name Function Duration

    _ab Used in relation to administrator access. 2 years
    _secure_session_id Used in connection with browsing through an online store. 24 hours
    _shopify_country Used in connection with the checkout process. session
    _shopify_m Used to manage customer privacy settings. 1 year
    _shopify_tm Used to manage customer privacy settings. 30 minutes
    _shopify_tw Used to manage customer privacy settings. 2 weeks
    [highlight=transparent]_storefront_u Used to facilitate updating customer account information. 1 minute[/highlight]
    [highlight=transparent]_tracking_consent Tracking preferences. 1y[/highlight]
    [highlight=transparent]c Used in connection with checkout. 1y[/highlight]
    [highlight=transparent]cart Used in connection with shopping cart. 2w[/highlight]
    [highlight=transparent]cart_currency Used in connection with shopping cart. 2w[/highlight]
    [highlight=transparent]cart_sig Used in connection with checkout. 2w[/highlight]
    [highlight=transparent]cart_ts Used in connection with checkout. 2w[/highlight]
    [highlight=transparent]cart_ver Used in connection with shopping cart. 2w[/highlight]
    [highlight=transparent]checkout Used in connection with checkout. 4w[/highlight]
    [highlight=transparent]checkout_token Used in connection with checkout. 1y[/highlight]
    [highlight=transparent]dynamic_checkout_shown_on_cart Used in connection with checkout. 30min[/highlight]
    [highlight=transparent]hide_shopify_pay_for_checkout Used in connection with checkout. session[/highlight]
    [highlight=transparent]keep_alive Used in connection with buyer localization. 2w[/highlight]
    [highlight=transparent]master_device_id Used in connection with merchant login. 2y[/highlight]
    [highlight=transparent]previous_step Used in connection with checkout. 1y[/highlight]
    [highlight=transparent]remember_me Used in connection with checkout. 1y[/highlight]
    [highlight=transparent]secure_customer_sig Used in connection with customer login. 20y[/highlight]
    [highlight=transparent]shopify_pay Used in connection with checkout. 1y[/highlight]
    [highlight=transparent]shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value[/highlight]
    [highlight=transparent]storefront_digest Used in connection with customer login. 2y[/highlight]
    [highlight=transparent]tracked_start_checkout Used in connection with checkout. 1y[/highlight]
    [highlight=transparent]checkout_one_experiment Used in connection with checkout. session[/highlight]


    Reporting and Analytics 


     Name Function Duration


    

     [highlight=transparent]_landing_page Track landing pages. 2w[/highlight]
     [highlight=transparent]_orig_referrer Track landing pages. 2w[/highlight]
     [highlight=transparent]_s Shopify analytics. 30min[/highlight]
     [highlight=transparent]_shopify_d Shopify analytics. session[/highlight]
     [highlight=transparent]_shopify_s Shopify analytics. 30min[/highlight]
     [highlight=transparent]_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min[/highlight]
     [highlight=transparent]_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min[/highlight]
     [highlight=transparent]_shopify_y Shopify analytics. 1y[/highlight]
     [highlight=transparent]_y Shopify analytics. 1y[/highlight]
     [highlight=transparent]_shopify_evids Shopify analytics. session[/highlight] 
    [highlight=transparent]_shopify_ga Shopify and Google Analytics. session[/highlight]
     
[INSERT OTHER COOKIES OR OTHER TRACKING TECHNOLOGIES YOU USE]


     The duration of a cookie on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
     You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible. 
    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, usually found in the browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, consult your browser's help file or visit sites such as: www.allaboutcookies.org .
     Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these third parties, follow the instructions in the "Behavioral Advertising" section above.
     Do not follow up

     
    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal from your browser.
     Changes

    

     We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
     Complaints

    

     As mentioned above, if you wish to make a complaint, please contact us by email or mail using the details provided under "Contact" above. 
    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add contact information or the website of the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]
     Last update: [Date]